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Terms and Conditions


The www.povinelliproducts.co.uk website is operated by: Povinelli Products Ltd, a company registered in England and Wales, whose registered office is at 21 Vyner Road, London, W3 7LY, England, UK

Our company registration number is 05286115.    Our VAT registration number is 872 5485 91

Our contact details are as follows:

Povinelli Products
21 Vyner Road, London, W3 7LY
England, UK

Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it       Telephone number: 07766 831330 / 07836 597630

Ordering from Povinelli Products:

You can order in the following ways:
  • Online via the website www.povinelliproducts.co.uk
  • By phone 07766 831330 / 07836 597630
You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered.

Our acceptance of an order takes place when we despatch the order. We will send you a despatch confirmation by email. When we despatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.

We may refuse to accept an order:
  • where goods are not available
  • where we cannot obtain authorisation for your payment
  • if there has been a pricing or product description error
  • if you do not meet any eligibility criteria set out in our terms and conditions.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Pricing

All prices include VAT at the current rates. All prices are shown inclusive of VAT and the checkout shows the tax seperately for your information.

We charge separately for packing, carriage and insurance : all orders under £100 will be charged a flat rate of £9. All orders over £100 are FREE from postage charges.

We always try to make sure that the prices on povinelliproducts.co.uk are correct, but errors may occur. If we discover an error in pricing of the products in your order we will inform you as soon as possible using the contact details you supply us with. We will then give you the option of reconfirming the order at the correct price or cancelling it. If the order is cancelled we will refund you in full.

Cancellation and returns policy:

If you wish to cancel your order:

(a) you can notify us by email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it before we have dispatched the goods to you; or
(b) where goods have already been dispatched to you, by returning goods to us in accordance with the clause below.
You can return goods you have ordered from us for any reason at any time within 30 days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you.
Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required within 10 days.
The rights to return the goods to us will not apply in the following circumstances:

  • in the event that the product has been used
  • to any products that have been manufactured to your specification
  • the items were ordered especially for yourself from our supplier
View our Full Returns Policy

Licence:

You are permitted to print and download extracts from this website for your own use on the following basis:
(a) no documents or related graphics on this website are modified in any way;
(b) no graphics on this website are used separately from accompanying text; and
(c) any of our copyright and trade mark notices and this permission notice appear in all copies.
Unless otherwise stated, the copyright and other intellectual property rights in all material on this website (including without limitation photographs and graphical images) are owned by us or our licensors. For the purposes of these terms and conditions, any use of extracts from this website other than in accordance with the clause above for any purpose is prohibited. If you breach any of the terms in these terms and conditions, your permission to use this website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website.
No part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.
Any rights not expressly granted in these terms are reserved.

Website Access:

While we endeavour to ensure that this website is normally available 24 hours a day, we will not be liable if for any reason this website is unavailable at any time or for any period.
Access to this website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

Links to other websites:

This website contains hypertext links to websites not maintained by the Company or any member of the Povinelli Products. Neither Povinelli Products or any member of the Povinelli Products endorses or represents the reliability, accuracy, or quality of any information, goods, services, or products displayed or advertised on such other websites. No member of Povinelli Products is or shall be (or be deemed to be) a party to any contract that you may or do enter into with the providers of such goods, services or products. You are reminded that different terms and conditions of use will apply to you as a user of such websites.

Povinelli Products hereby disclaims any and all liability for the content of such websites and any loss or damage of any nature suffered by you as a result either:
(a) of accessing or using such websites; or
(b) availing of or acquiring any or all of the goods, services or products advertised or available on or via such websites. The use by you of such websites is at your sole risk.

Visitor material and conduct:

Other than personally identifiable information, which is covered under the Privacy Policy (See Below for details), any material you transmit or post to this Website will be considered non-confidential and non-proprietary. We will have no obligations with respect to such material. We and our nominees will be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.
You are prohibited from posting or transmitting to or from this Website any material:
(a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience;
(b) for which you have not obtained all necessary licences and/or approvals;
(c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or
(d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).
You may not misuse the Website (including, without limitation, by hacking).

Registration:

To register with www.povinelliproducts.co.uk you must be over eighteen years of age.
Each registration is for a single user only. We do not permit you to share your user name and password with any other person nor with multiple users on a network.
Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.
We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions.

Disclaimer:

While we endeavour to ensure that the information on this website is correct, we do not warrant the accuracy and completeness of the material on this website. We may make changes to the material on this website, or to the products and prices described in it, at any time without notice. The material on this website may be out of date, and we make no commitment to update such material.

The material on this website is provided as is without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this website.

Liability:

We, any other party (whether or not involved in creating, producing, maintaining or delivering this website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this website in any way or in connection with the use, inability to use or the results of use of this website, any websites linked to this website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this website or your downloading of any material from this website or any websites linked to this website.

Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.

If your use of material on this website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.
You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this website, or the use by any other person using your registration details.

Our Privacy Policy

Povinelli Products
is committed to preserving the privacy of all visitors to our website at www.povinelliproducts.co.uk.

Read Our Full Privacy Policy

Age Verification

Povinelli Products takes active measures to ensure that all customers are of legal age in the UK for purchasing knives (18 years old). By placing an order on this website you are giving permission for an identity check to be performed to confirm that you are over 18 years of age. In a small number of cases the checks that we carry out are not able to verify the age of some customers. If this applies to you we will contact you for further information to confirm you are at least 18 years old.

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Secure Ordering

Secure Online Ordering
Paring Knife Paring Knife £4.79
10" Heavy Duty NSF Certified One Piece Kitchen Tongs 10 £8.33
Diamond Steel (12") Diamond Steel (12 £33.60
Easy Peel Food Product Label Easy Peel Food Product Label £10.26
Dayprep Food Label Refills Dayprep Food Label Refills £8.34
Fine serrated blade Fine serrated blade £116.40
Bacon / Ham Slicer Bacon / Ham Slicer Contact for Pricing
Lemon Zester Lemon Zester £7.68
Flat Lower blade Flat Lower blade £55.20
Gravity Feed Food Slicers :: RF Series Gravity Feed Food Slicers :: RF Series Contact for Pricing
Heavy Duty Aluminium Frypan Heavy Duty Aluminium Frypan £14.78
Potato Peeler Potato Peeler £4.79
CMP 300 Combi mixer CMP 300 Combi mixer £612.00
Double Line Day Label Refills Double Line Day Label Refills £3.72
Santoku Knife Santoku Knife £37.44
3 Piece Chef's Set 3 Piece Chef's Set £216.00
R 3 - 3000 Table Top Cutter R 3 - 3000 Table Top Cutter £1 231.20
Large Chef's case Large Chef's case £949.20
Slicing Knife Slicing Knife £41.76
Coarse serrated stainless steel blade assembly Coarse serrated stainless steel blade assembly £410.40

Business details

Povinelli Knife Sharpeners & Knife Sales
21 Vyner Road
London, W3 7LY

Tel: 07766 831330 / 07836 597630
Email: info@povinelliproducts.co.uk